AI WhatsApp Concierge
Guests ask on WhatsApp, your concierge answers in their language.
+ 20% VAT
Yearly: €990
Setup: €300 (one-off)
AI-powered WhatsApp concierge that answers guests in their own language using your hotel information, routes requests to departments and runs surveys.
The WhatsApp concierge talks to guests on your hotel’s official WhatsApp number. It answers questions about restaurant hours, the pool, spa or transfers in the guest’s language, based on the hotel documents you upload, and routes requests such as towels, technical issues or room service to the right department.
Every incoming message is translated into Turkish for your team; the team writes in Turkish and the guest reads in their own language. A satisfaction survey is sent automatically during the stay, and low scores reach Guest Relations immediately.
What does AI WhatsApp Concierge do?
AI answers
Accurate, consistent answers based on your hotel documents.
Multilingual
Replies in the guest’s language; Turkish translation for your team.
Department requests
Requests become tracked tasks for the right department.
Satisfaction survey
Automatic survey during the stay; instant alert on low scores.
Hotel knowledge base
Concept, hours, rules — you manage what the concierge knows.
Simulator
Try the concierge in the panel before going live.
AI WhatsApp Concierge is also included in these packages
Enterprise
Every hotel module, the AI WhatsApp concierge and custom development.
- Included modules
- Printer Monitoring
- Toner & Supplies Tracking
- IT Helpdesk & Asset Tracking
- Work Order Management
- Staff Attendance & Shift Planning
- Security Management
- Guest Relations
- Temperature & Humidity Monitoring
- Minibar Tracking
- AI WhatsApp Concierge
- Info TV
- Quality Centre
- Telecom Line & Bill Tracking
- Also
- Everything in Hotel Operations
- AI-powered WhatsApp concierge
- Multi-property (hotel group) setup
- Integrations with RMOS and other systems
- Custom development hours included
Frequently asked questions
Do we use our own WhatsApp number?
What if the concierge gives a wrong answer?
Are WhatsApp messaging fees included?
Where is guest data stored?
Modules that work well together
Guest Relations
Guest contact records with department routing, QR à la carte menus and à la carte restaurant reservations in one module.
Info TV
Digital signage for hotel screens: slides, today’s entertainment programme, scrolling announcements, clock and weather, updated instantly from the panel.
Printer Monitoring
Printer monitoring software that collects toner levels, page counts and error states from every network printer and warns you before toner runs out.
Get information and pricing for AI WhatsApp Concierge
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